Privacy Policy

When you use Yalla DJ Music (operated by Yalladj FZE), we may collect the following information:

• Account information: name, email address, and password when you create an account.
• Payment information: processed securely through Stripe. We do not store your full credit card number.
• Purchase history: records of songs, albums, and VIP subscriptions you buy.
• Usage data: pages visited, features used, and general browsing behavior on our site.
• Device information: browser type, operating system, and IP address for security and analytics.
• Communications: messages you send us through the contact form or support chat.

We use your information to:

• Process purchases and deliver digital music files to you.
• Manage your VIP subscription and provide access to exclusive content.
• Send order confirmations, download links, and account updates via email.
• Improve our website, music catalog, and user experience.
• Respond to your support requests and inquiries.
• Prevent fraud and maintain the security of our platform.
• Send promotional emails only if you opt in — you can unsubscribe at any time.

We will never sell your personal information to third parties.

Where applicable data protection laws require a lawful basis for processing, we process personal information: as necessary to provide our services and perform our contract with you; to comply with legal obligations; based on your consent where required; and, where permitted, for our legitimate business interests such as security, fraud prevention, and service improvement.

All payments are processed securely through Stripe. When you make a purchase or subscribe to a VIP plan:

• Your payment details are sent directly to Stripe's secure servers.
• We only receive a confirmation of payment — we never see or store your full card number.
• Stripe's privacy policy governs how your payment data is handled on their end.

We use cookies and local storage to:

• Keep you logged in to your account.
• Remember your language preference (English or Arabic).
• Store your music player preferences.
• Analyze site traffic and performance.

We use necessary cookies to operate the website and, where applicable, analytics cookies with your consent. You can manage your cookie preferences through the cookie banner or your browser settings; some features may not work properly without necessary cookies.

We use the following third-party services:

• Shopify — storefront, checkout, and customer accounts (processes order and account data).
• Cloudflare — secure storage and delivery of your music files.
• Stripe — payment processing.
• Resend — transactional emails (order confirmations, password resets).
• WhatsApp — VIP subscriber group communication.
• Google Gemini — AI-powered features in our admin tools (no user data is shared).
• Vercel — website hosting and analytics.

Each service has its own privacy policy. We only share the minimum data necessary for each service to function.

We retain personal information for as long as necessary to provide our services, maintain your account, comply with legal and accounting obligations, prevent fraud, and resolve disputes. When information is no longer required, we delete or anonymize it where reasonably practicable.

Some of our service providers process data outside the United Arab Emirates. Where personal information is transferred across borders, we take steps designed to ensure appropriate safeguards in line with applicable data protection laws.

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to update or correct inaccurate information.
• Deletion — request that we delete your account and personal data.
• Restriction of processing — ask us to limit how we use your data in certain cases.
• Objection — object to certain processing of your data.
• Data portability — receive your data in a standard format, where applicable.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

You may also have the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at Support@yalladj.com and tell us which right you wish to exercise. We may request reasonable information to verify your identity before processing privacy-related requests.

We implement appropriate technical and organisational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure:

• All data is transmitted over HTTPS (encrypted connections).
• Passwords are hashed and never stored in plain text.
• Admin access is restricted and protected by role-based controls.
• We regularly review our security practices.

No system is 100% secure, but we work hard to protect your data.

Yalla DJ Music is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this privacy policy from time to time. Material changes will be posted on this page with an updated effective date, and where appropriate, we may provide additional notice.

If you have questions about this privacy policy or your personal data, contact us at: Support@yalladj.com

Yalladj FZE